Terms of use

1. 01

   When these terms apply

   These terms apply to your use of Familja.si, on the website and in the app. By creating an account or accepting an invitation to a family, you accept these terms and the privacy policy.

   If you do not agree with them, please do not use the service. You can delete your account at any time in Settings.

2. 02

   Your account

   To use Familja.si you need a personal account. When you create and use it:

   • Use your own name and an email address that belongs to you.
   • Keep your password secret and do not share your account with anyone. Every family member has their own account.
   • You are responsible for what happens through your account.
   • If you think someone else has signed in to your account, change your password and write to us straight away through the contact page.
3. 03

   The family owner and members

   The person who creates a family on Familja.si is its owner. The owner invites members, gives them the Adult, Teen, Child or Guest role, can change the default permissions of each role, can remove members and chooses the family plan.

   Every member sees and changes only what their role allows. The owner can hand ownership to another member who has an account, and any member can leave the family at any time.

   When you add someone to the family or store information about them, such as their birthday, phone number or emergency information, make sure that person, or their parent if they are a child, knows and agrees.

4. 04

   Your content belongs to your family

   Everything you and your family add to Familja.si, such as events, tasks, lists, expenses, documents, photos and messages, remains yours. We do not take ownership of it.

   You give us only the permission we need to run the service: to store your content, to show it to the members of your family according to their roles and to send you the reminders and notifications you have chosen. We do not use your content for advertising and we do not sell it to anyone.

   Only upload content you have the right to share, for example your own photos or your own family documents.

5. 05

   Acceptable use

   Familja.si is a private space for families. To keep it safe for everyone, the following is not allowed:

   • Illegal content, and content that harasses, threatens or humiliates someone.
   • Attempts to get into other people's families or accounts, or to get around role permissions.
   • Uploading files that contain viruses or other harmful code.
   • Overloading the service, copying it with automated tools or using it to send unwanted messages.
   • Reselling the service or presenting it as your own.
6. 06

   Children

   Children use Familja.si only inside a family. The family owner adds the child as a member or invites them, with the consent of a parent or guardian, and gives them the Child or Teen role, with limited access.

   The parent or guardian decides what is stored about the child and is responsible for how the child uses the service. They can change or delete the child's information at any time.

   A child should not create an account of their own without a parent or guardian knowing.

7. 07

   Paid plans and billing

   The Free plan has no time limit and needs no card. Family+ and Family Pro are optional, have one price for the whole family and are chosen by the family owner in Settings. You will find the current prices on the pricing page.

   Payments are processed by Stripe, our payment provider. You enter your card details on the secure Stripe page, and we never see or store them.

   • You can pay monthly or yearly. The subscription renews automatically at the end of each period until it is cancelled.
   • The family owner can cancel at any time in Settings, with no cancellation fee. After cancelling you are not charged again, and the plan stays active until the end of the period you have already paid for.
   • When the paid period ends, the family moves to the Free plan. Expenses, documents and goals are not deleted, but they open again only with a paid plan.
   • If you think you have been charged by mistake, write to us through the contact page.
8. 08

   Data export and account deletion

   In Settings you can download a copy of the data you can see in your families at any time, as a JSON file.

   You can also delete your account there. If you own a family that has other members with an account, first hand ownership to one of them. A family in which you are the only member with an account is deleted together with your account, including its files.

   Deletion cannot be undone, so export anything you want to keep first.

9. 09

   Availability and changes to the service

   We work to keep Familja.si available and fast every day, but we cannot promise that there will never be an interruption, for example during maintenance or when one of our technical providers has a problem.

   The service keeps developing: we may add, change or remove features. For important changes that affect how you use it, we let you know in the app or by email.

10. 10

    Limitation of liability

    Familja.si helps you get organized, but it does not replace your own attention. A reminder can be delayed or not arrive, for example when a phone has no internet connection or an email ends up in the spam folder. For very important deadlines, such as documents, payments or medication, do not rely on the app alone.

    As far as the law allows, we are not liable for indirect damage, such as a missed appointment or a passed deadline, that results from using the service or from an interruption of it. This does not limit any rights the law gives you that cannot be removed by agreement.

11. 11

    Suspending and closing accounts

    You can stop using Familja.si at any time. If someone breaks these terms seriously or repeatedly, we may suspend or close their account. Where possible, we warn them first.

12. 12

    Changes to these terms

    If we change these terms, we update the date at the top of the page. For important changes, we let you know in the app or by email. If you keep using the service after a change, you accept the new terms.

13. 13

    How to reach us

    For any question about these terms, your account or billing, write to us through the contact page. Your message goes straight to the team and we reply by email.

Privacy policy